We were contacted by a client experiencing issues with their soakaway, and after discussing the problem, Jody walked the client through the available options in detail.

Together, it was decided that upgrading the existing septic tank to a modern sewer treatment plant, along with installing a new drainfield, would be the best long-term solution. To ensure the new system would work effectively, we carried out percolation testing on the soil. This test allowed us to confirm the ground was suitable for the drainage system and calculate the size of the soakaway required. After the test results were in, we provided the client with a detailed quote, which they were happy to accept. Our office team then handled the necessary paperwork, including submitting a building control notice to the local council, and coordinated the delivery of all required materials and equipment to meet the project’s start date.